Frequently Asked Questions
💵 Orders & Payment
Do you offer Cash on Delivery?
Yes! COD is available pan India. Pay when your package arrives — zero risk, zero prepayment stress.
What payment methods do you accept?
We accept COD, UPI, Credit/Debit Cards, Net Banking, and all major wallets.
How do I use a discount code?
Enter your discount code at checkout in the 'Discount Code' field. Use code OTAKU10 for 10% off your first order!
🚚 Shipping & Delivery
How long does delivery take?
We dispatch within 24 hours. Delivery takes 2-3 business days across India.
Do you ship pan India?
Yes! We deliver to every city, town, and village across India.
Is there free shipping?
Yes! Free delivery on all orders above ₹999.
👕 Products & Quality
What fabric do you use?
Premium 180 GSM 100% cotton for oversized tees. Structured, soft, and durable.
What printing method do you use?
DTF (Direct to Film) printing — ultra-sharp, vibrant colors that don't crack or fade.
How do I care for my tee?
Wash inside out in cold water. Do not tumble dry. Avoid ironing directly on the print.
🔄 Returns & Exchange
What is your return policy?
We accept returns within 7 days for print defects or wrong items. Size exchanges are accepted within 7 days of delivery.
How do I initiate a return?
WhatsApp us or email support@vraic.store with your order number and issue. We'll sort it out within 24 hours.